Introduction
Biconic® Bluetooth Speaker, Speaker, Headphones (Biconic) takes your privacy seriously. This privacy policy outlines how Biconic collects, uses, discloses, and protects your personal information. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Collection of Personal Information
We collect the following categories of personal information about you:
- Contact data (such as your email address and phone number).
- Financial data (such as your payment information and bank account details).
- Transaction data (such as details about payments between you and Biconic).
- Technical data (such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Biconic).
- Profile data (such as your username and password, purchases, orders, and interests).
- Usage data (such as information about how you use Biconic).
- Marketing and communications data (such as your preferences for receiving marketing information and newsletters from us).
We collect personal information in the following ways:
- Direct interactions. We collect data when you create an account, make a purchase, subscribe to a newsletter, request support, or otherwise communicate with us.
- Automated technologies. We collect data through cookies, server logs, and other similar technologies.
- Third parties. We receive data from third party sources such as technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and public databases.
We may also collect other categories of personal data from time to time. We will always be transparent about what data we collect and how we use it.
Use of Personal Information
Biconic uses the data we collect for the following purposes:
- Providing and delivering products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Development of products and services. We use personal information to develop, test, and improve Biconic’s products and services.
- Analytics. We use analytics tools to better understand who our customers are and how they use Biconic’s services and products.
- Customer service and support. We use your personal information to be able to provide customer support and handle requests and complaints.
- Marketing and advertising. We use your personal information to tailor our marketing and advertising efforts and deliver targeted offers, promotions, and recommendations.
- Legal obligations. We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate.
Under certain circumstances, we may also share your personal data with third parties for the purposes described above. For more information, see the “Disclosure of Personal Data” section below.
Disclosure of Personal Data
Biconic may share the categories of personal information listed above with the following parties:
- Service providers. We share your personal information with third party companies and individuals we hire to facilitate Biconic’s service, provide Biconic’s products and services, and perform business-related functions. This includes order fulfillment, payment processing, fraud prevention and detection, customer service, email delivery, hosting, data analysis, IT and related infrastructure provision, auditing, marketing, and security services.
- Business transfers. If Biconic undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, your information may be sold, transferred, or shared with our successors.
- Law enforcement, regulators, and other parties for legal reasons. We may share your personal information with law enforcement, government agencies, courts, regulators, or other third parties where we believe it is necessary to comply with laws or regulations, or to exercise, establish or defend our legal rights.
- Other parties with your consent or direction. We may share your personal information with any other third party with your consent or direction to do so.
Retention of Personal Data
Biconic retains your personal information for as long as necessary to provide Biconic’s products and services, and to comply with our legal obligations, resolve disputes, protect our assets, and enforce our agreements. We retain certain personal information indefinitely for statistical purposes unless you have requested its deletion.
Your Privacy Choices and Rights
Marketing communications. You can opt out of receiving promotional communications from Biconic by following the unsubscribe instructions in those communications or changing your notification settings. Despite your indicated email preferences, we may send you service related communications, including notices about your account.
Access. You can access certain information linked to your account by logging in to your account.
Deletion. You can request deletion of your Biconic account by emailing [email protected]. We will delete your account within 30 days, except we may retain certain information as required by law or for legitimate business purposes.
Rectification. You can modify or update your personal account information by logging in to your account. You can update other personal information by emailing [email protected].
Data portability. You can request a copy of your personal data by emailing [email protected]. We will provide your personal information in a machine-readable format within 30 days of your request.
Restriction of processing. You can ask us to restrict further processing of your personal information by emailing [email protected]. We will honor such requests when possible, as required by law.
Objection to processing. If we process your personal information based on legitimate interest or public interest, you can object to this processing in certain circumstances by emailing [email protected]. In such cases, we will cease processing your personal information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
Complaints. If you have any complaints about how we process your personal information, please email [email protected]. You also have the right to complain to your local data protection authority.
Children’s Privacy
Biconic’s products and services are not designed for or directed at children under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent. If you are under 16, do not provide personal information through Biconic. If we learn that a child under 16 has provided personal information without parental consent, we will take steps to delete this information. If you believe your child has submitted personal information to Biconic, please email [email protected].
Changes to this Privacy Policy
Biconic may modify this privacy policy from time to time according to the latest privacy practices. We will indicate at the top of the policy when it was last updated. Any changes to this policy will become effective upon posting of the revised policy. Your continued use of Biconic’s products, services, and website after the effective date will be subject to the updated policy.
Contact Information
If you have any questions, comments, or concerns about this privacy policy or Biconic’s privacy practices, please contact us at:
Biconic® Bluetooth Speaker, Speaker, Headphones
Email: [email protected]
Effective Date: January 1, 2023
